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Resources & Support

Access documentation, tutorials, FAQs, and support articles to help you get the most out of NewFaceID.

Documentation

Comprehensive guides and documentation for using NewFaceID's features and capabilities.

Tutorials

Step-by-step tutorials and video guides to help you get the most out of NewFaceID.

FAQs

Answers to frequently asked questions about NewFaceID's technology and services.

Downloads

Downloadable resources, templates, and guides for optimizing your NewFaceID experience.

Documentation

Comprehensive guides to help you use NewFaceID effectively

Getting Started Guide

A comprehensive guide to getting started with NewFaceID, including account setup, photo guidelines, and basic usage.

Updated: Apr 1, 20255 min read

Photo Guidelines

Learn how to take the best photos for optimal AI enhancement results, including lighting, angles, and expressions.

Updated: Mar 28, 20257 min read

Style Selection Guide

Explore the different professional styles available and learn how to select the best options for your specific needs.

Updated: Mar 15, 20256 min read

Team Management

Learn how to manage team accounts, create consistent team portraits, and administer user permissions.

Updated: Mar 10, 20258 min read

API Documentation

Technical documentation for developers integrating NewFaceID's API into their applications and workflows.

Updated: Mar 5, 202512 min read

Enterprise Guide

Comprehensive guide for enterprise users, including custom style development, user management, and integration options.

Updated: Feb 28, 202510 min read

Tutorials

Step-by-step guides and video tutorials to help you get the most out of NewFaceID

Getting Started with NewFaceID

Learn how to set up your account, upload photos, and generate your first AI-enhanced portraits.

5:32Beginner

Taking Perfect Input Photos

Learn how to take the best input photos for optimal AI enhancement results, including lighting and angles.

7:15Beginner

Selecting the Right Styles

Learn how to choose the best professional styles for your industry, role, and personal brand.

6:48Intermediate

Managing Team Portraits

Learn how to create consistent team portraits, manage user permissions, and administer team accounts.

8:22Advanced

Optimizing for LinkedIn

Learn how to select and use your AI portraits to maximize impact on LinkedIn and professional networks.

6:05Intermediate

API Integration Guide

Technical tutorial for developers on integrating NewFaceID's API into applications and workflows.

10:37Advanced

Frequently Asked Questions

Find answers to common questions about NewFaceID

Getting Started

How does NewFaceID work?

NewFaceID uses advanced AI technology to analyze your input photos and generate professional portraits in various styles and settings. The process takes about 90 minutes and provides you with 60-300+ portraits depending on your plan.

What kind of photos should I upload?

For best results, upload 5-15 photos with different angles and expressions. Use natural lighting and minimal makeup. Photos should clearly show your face without heavy filters or editing.

How long does the process take?

Most portraits are delivered within 90 minutes of uploading your photos. For larger orders or during peak times, it may take up to 24 hours.

View all Getting Started FAQs

Account & Billing

What plans do you offer?

We offer three main plans: Starter ($19/month), Professional ($49/month), and Enterprise (custom pricing). Each plan includes different features and portrait quantities. Visit our Pricing page for details.

Can I cancel my subscription anytime?

Yes, you can cancel your subscription at any time. Your plan will remain active until the end of your current billing cycle, after which you won't be charged again.

Is there a free trial available?

Yes, we offer a 7-day free trial for all our plans. You can transform up to 10 images during your trial period to experience the power of NewFaceID before committing to a subscription.

View all Account & Billing FAQs

Technical Questions

What file formats do you support?

We support all common image formats (JPG, PNG, WEBP, HEIC) for input. Output images are available in high-resolution formats suitable for both digital and print use.

What resolution are the output images?

Our Professional plan offers 4K resolution, while the Enterprise plan provides 8K ultra-high resolution for maximum quality and detail. The Starter plan provides standard high-resolution images.

Do you offer an API for integration?

Yes, our Enterprise plan includes API access for seamless integration with your existing workflows, content management systems, and digital asset management platforms.

View all Technical FAQs

Privacy & Security

How does NewFaceID handle my data and privacy?

Your privacy is our top priority. All images are processed securely using enterprise-grade encryption. We do not share, sell, or use your images for training our models without explicit consent.

Do I retain ownership of my transformed images?

Yes, you retain full ownership and copyright of both your original and transformed images. NewFaceID does not claim any rights to your content.

How long do you keep my photos?

We store your original photos and generated portraits for as long as your account is active. You can request deletion of your data at any time through your account settings.

View all Privacy & Security FAQs

Downloads

Downloadable resources to help you get the most out of NewFaceID

Photo Preparation Guide

A comprehensive guide to preparing and taking the best photos for optimal AI enhancement results.

PDF • 2.4 MBUpdated: Mar 28, 2025

LinkedIn Optimization Checklist

A step-by-step checklist for optimizing your LinkedIn profile with your new professional portraits.

PDF • 1.8 MBUpdated: Mar 15, 2025

Style Selection Guide

A visual guide to the different professional styles available and how to select the best options for your needs.

PDF • 3.2 MBUpdated: Mar 10, 2025

Team Implementation Plan

A comprehensive plan for implementing NewFaceID across teams and departments, including timelines and best practices.

PDF • 2.7 MBUpdated: Mar 5, 2025

API Documentation

Technical documentation for developers integrating NewFaceID's API into their applications and workflows.

PDF • 4.1 MBUpdated: Feb 28, 2025

ROI Calculator Spreadsheet

A spreadsheet tool to calculate the return on investment for implementing NewFaceID across your organization.

XLSX • 1.2 MBUpdated: Feb 20, 2025

Need additional help?

Our support team is available to assist you with any questions or issues you may have.

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Live Chat

Available Monday-Friday, 9am-5pm PT

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Transform your professional image with AI-powered headshots that make a lasting impression.

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